At, we adhere to strict know your customer (KYC) standards to ensure the safety and security of our users and to comply with applicable laws and regulations. This policy describes the procedures and measures we take to identify and verify our customers.


The purpose of our KYC policy is to:

  • Identification and confirmation of customer data.
  • Preventing fraud, money laundering and terrorist financing.
  • Ensuring the security and privacy of our users.

KYC procedures

To fulfill the goals of the KYC policy, we carry out the following procedures:

  • Collection of Information: Upon registration, our system collects basic personal information such as name, address, date of birth and contact information.
  • Identity Verification: We require official identification documents such as a passport or driver’s license. We may also request additional documents or a selfie with an ID to confirm your identity.
  • Verification of residential address: We require proof of residential address, for example by providing a utility bill or bank statement.
  • Verification of the source of funds: When making large transactions or withdrawals of funds, we may request information about the source of funds to prevent money laundering.3Activity Monitoring: We continually monitor our customers’ activity to identify suspicious or unusual activity.

Data processing and privacy

We strictly adhere to privacy regulations and process our customers’ personal data in compliance with all applicable data protection laws.

Data retention periods

We store customer data in accordance with legal requirements and our privacy policy.


All our employees are trained in KYC issues and are aware of customer identification procedures and standards.

Benefits for clients

  • Security: A KYC policy helps ensure the security and privacy of users’ personal data, protecting it from fraud and abuse.
  • Trust: Strict identification procedures provide customers with confidence that the platform cares about their security and takes privacy issues seriously.
  • Legal Compliance: The KYC policy helps the company comply with all legal and regulatory requirements in the field of data protection and combating financial crime.

Process for clients

  • Simplicity: The KYC procedure on is as simplified and understandable as possible for customers. We provide clear instructions and guidelines for successful identification.
  • Speed: We strive to process all KYC requests as quickly as possible so that customers can enjoy the gaming experience without unnecessary delays.
  • Support: Our support team is always ready to help clients with completing the KYC procedure and answer all questions that arise.

Continuous improvement

We are constantly working to improve our KYC procedures to make them more efficient, convenient and secure for our customers. We closely monitor changes in legislation and implement new methods and technologies to ensure maximum data protection and prevent financial crimes.

Conclusion’s Know Your Customer (KYC) policy is an important part of our commitment to providing a safe and secure gaming environment for all users. We value the trust of our customers and do everything possible to protect their personal data and ensure their safety while using our platform. If you have any questions or require assistance with KYC issues, please contact our support team – we are always happy to help!